Refund and Cancellation Policy

 

In case Merchant wishes to provide cancellation of orders:

Order cancellations may be accepted before processing/shipping, subject to our discretion.

Certain products/services may not be eligible for cancellation once the order has been confirmed.

Any request for cancellation must be raised within 24 hours of placing the order.

In case Merchant wishes to provide only a replacement:

Purchases made from us cannot be returned after the delivery of goods or the performance of

services is complete. If the goods you ordered were damaged in transit or were defective, you can

request a replacement order within 2 days of receiving the goods. We will process the replacement

orders after we validate the damage and perform required checks.

In case Merchant wishes to provide refunds:

Any request for a refund must be submitted within 2 days of delivery and is applicable only for (i)

prepaid but undelivered items, (ii) defective or damaged items. You must notify us within 2 days of

receiving the goods with proof of damage.

Refunds will be processed after we validate the damage and perform quality checks.

Contact Information

For any cancellation, refund, or return requests, please contact us at contact@dentind.com.